Greater Victoria’s Trusted Custom Tree Falling Service Experts Since 1981 – Four Decades of Professional Excellence
Family-Owned | ISA Certified Arborists | Licensed & Fully Insured
40+ Years of Serving Greater Victoria’s Tree Care Needs
Welcome to Custom Tree Falling – Greater Victoria’s premier custom tree falling service company and your neighbours in professional tree care. Since 1981, we’ve been a proudly 100% Canadian-owned, family business dedicated to keeping your trees healthy and your property safe and beautiful.
What started as a small local custom tree falling service has grown into Victoria’s most trusted name in arboriculture, but we’ve never forgotten our roots. We’re still the same community-focused team that treats every property like our own and every customer like family.
ISA Certified Professionals You Can Trust
Our success comes from our people – certified arborists and tree care professionals who are passionate about their craft and committed to your safety. Every member of our team is:
✅ ISA Certified or Training – International Society of Arboriculture credentials
✅ WorkSafeBC Trained – Comprehensive safety certification
✅ Fully Insured – Protected for your complete peace of mind
✅ Locally Based – Victoria area residents who understand island trees
✅ Experienced Professionals – Years of hands-on tree care expertise
Our Arborists Specialize In:
- Hazardous tree assessment and removal
- Species-specific pruning techniques for Vancouver Island trees
- Disease diagnosis and treatment planning
- Emergency storm response and recovery
- Urban forestry and tree preservation
Our Mission & Values
Committed to Your Safety, Your Trees, and Your Community
Our Mission: To provide Greater Victoria with the highest quality custom tree falling service and care while building lasting relationships based on trust, expertise, and exceptional customer service.
Safety First – Every job begins with a comprehensive safety assessment. We never compromise on safety protocols, equipment standards, or worker protection.
Environmental Stewardship – We’re committed to preserving and enhancing Greater Victoria’s urban forest. When removal is necessary, we practice responsible disposal and encourage appropriate replanting.
Community Focus – As locals, we understand Vancouver Island’s unique tree species, weather challenges, and community needs. We’re invested in keeping our neighborhoods safe and beautiful.
Honest Business Practices – No hidden fees, no pressure sales, no shortcuts. We provide upfront pricing, clear communication, and deliver exactly what we promise.
Why Customers Choose Us
What Sets Custom Tree Falling Services Apart
🏆 Four Decades of Proven Excellence
Since 1981, we’ve handled every type of tree situation Victoria can present – from routine maintenance to emergency storm response. Our longevity speaks to our reliability and quality.
🌲 True Tree Experts
Our ISA certified arborists don’t just cut trees – we understand tree biology, health, and proper care techniques. We can often save trees that others might recommend removing.
🚨 24/7 Emergency Response
Trees don’t follow business hours, and neither do we. When storms hit Vancouver Island, our emergency response team is ready to protect your property day or night.
💼 Fully Licensed & Insured
$2 million liability coverage, WorkSafeBC compliance, and full business licensing give you complete protection and peace of mind.
🏠 Respect for Your Property
We treat every property like our own – protecting landscaping, cleaning up thoroughly, and leaving your yard better than we found it.
💰 Fair, Transparent Pricing
Competitive rates with no hidden fees. Every estimate includes a detailed breakdown of work and costs, so you know exactly what to expect.
Our Service Philosophy
How We Approach Every Project
Listen First – We start by understanding your goals, concerns, and budget. Every property is unique, and every solution should be tailored accordingly.
Professional Assessment – Our ISA certified arborists provide honest, expert evaluation of your trees’ health, safety, and care needs.
Clear Communication – We explain our recommendations in plain language, answer all your questions, and keep you informed throughout the project.
Quality Workmanship – We use professional-grade equipment, follow ISA standards, and take pride in delivering exceptional results on every job.
Complete Service – From initial assessment to final cleanup, we handle every aspect of your tree care needs professionally and thoroughly.
Certifications & Insurance
Your Assurance of Professional Service
Professional Certifications:
- International Society of Arboriculture (ISA) Certified Arborists
- WorkSafeBC safety training and compliance
- Business license and municipal permits
- Continuing education in latest arboriculture practices
Insurance Coverage:
- $2 million general liability insurance
- Workers’ compensation coverage
- Equipment and vehicle insurance
- Bonded for your additional protection
Industry Affiliations:
- International Society of Arboriculture (ISA)
- BC Landscape and Nursery Association
- Better Business Bureau member
- Local Chamber of Commerce participant

Ready to Experience the Custom Tree Falling Difference?
Contact Victoria’s Most Trusted Tree Service Today
For over 40 years, Greater Victoria homeowners have trusted Custom Tree Falling for professional, reliable tree care. Join thousands of satisfied customers who’ve discovered why we’re the area’s premier tree service.
📞 Call: 250-474-4440 (Business Hours)
🚨 Emergency: 250-661-7931 (24/7 Response)
📧 Email: customfalling@shaw.ca
Free Estimates | Licensed & Insured | ISA Certified Arborists
